Limit Breakers Tutoring Ltd - Privacy Policy

This Privacy Policy ("Policy") explains how Limit Breakers Tutoring Ltd ("we," "us," or "our") collects, uses, and shares personal data when you use our website and online learning platforms, including Thinkific and Brillium. Please read this Policy carefully to understand our practices regarding your personal information and how we will treat it.

1. Who We Are

This website (limitbreakers.co.uk) is owned and operated by Limit Breakers Tutoring Ltd, registered in England and Wales under company number 12592302, with its registered office at:

27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

We are registered with the Information Commissioner's Office (ICO), registration number ZA794381.

We are the data controller for personal data collected via our website and online learning platforms, including Thinkific and Brillium.

Contact our Data Protection Officer (DPO): privacy@limitbreakers.co.uk

2. What Data We Collect

We collect and process the following categories of personal data:

• Name and contact information (e.g. email address)
• Account login credentials
• Course enrolment, attendance, and progress data
• Assessment data collected via Brillium
• Survey responses and student feedback
• Marketing preferences and consent
• Payment details (via secure third-party processors)
• Anonymised analytics and cookie usage data (see section 11)

3. How We Use Your Data

[Content to be added based on your specific data usage practices]

4. How We Get Your Consent

We obtain your consent when:

• You voluntarily submit data via forms or registrations
• You opt in to receive marketing communications
• You accept cookies via our cookie banner
• You complete assessments via Brillium (where consent is required for optional data collection)

You may withdraw consent at any time by:

• Emailing us
• Clicking "unsubscribe" in any marketing email
• Adjusting your browser's cookie settings

5. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct or delete inaccurate data
• Object to or restrict processing
• Request data portability (where applicable)
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner's Office)

To exercise your rights, contact us at privacy@limitbreakers.co.uk.

6. Data Retention

We retain your data only as long as necessary for the purpose it was collected.

7. Children's Privacy

Our services are designed to support children preparing for educational milestones such as the 11+ and similar entrance exams.

We collect data from children under 13 only with the verifiable consent of a parent or guardian, in compliance with:

• The UK GDPR
• The Children's Code (Age Appropriate Design Code)

We take extra care to:

• Limit unnecessary data collection
• Provide clear, age-appropriate language
• Allow parents/guardians full control over their child's data

If you believe we've collected data from a child without proper consent, please contact privacy@limitbreakers.co.uk immediately.

8. Sharing Your Data

We only share data where necessary to deliver our services and comply with the law. This includes:

All service providers are subject to UK GDPR-compliant contracts and safeguards.

9. International Data Transfers

Some data may be processed outside the UK, including by:

• Thinkific (Canada)
• Brillium (USA)
• Stripe and PayPal (global operations)

In all cases, we ensure adequate protection through:

• ICO-recognised adequacy decisions
• Standard Contractual Clauses (SCCs)
• Enforceable Data Processing Agreements

10. Security

We implement industry-standard measures to protect your data:

• SSL encryption (HTTPS)
• Secure data centres
• PCI-DSS compliant payment processors
• Strict access controls and staff confidentiality training

No system is 100% secure, but we actively monitor and mitigate risks.

11. Cookies and Tracking Technologies

We use cookies to:

• Enable secure logins and user preferences
• Monitor performance and detect issues
• Understand user engagement via Google Analytics

You can control cookie settings in your browser at any time. See our full Cookie Policy for details.

12. Links to Other Sites

Our platform may link to external sites (e.g., payment providers, assessment tools). We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, services, or legal requirements. The latest version will always be posted on our site.

Continued use of our platform means you agree to the updated terms.

14. Contact

For questions, requests, or complaints regarding your personal data, please contact: